Trusted neighbourhood store for everyday essentials.
M/S. MOTILAL serves local customers with dependable products, friendly in‑store assistance, and clear policies that make shopping simple and transparent. [memory:4]
M/S. MOTILAL Store Layout
Visual representation of a bright, organised counter area with shelves, signage and customers browsing products.
Visit M/S. MOTILAL
All key store details in one place so customers can quickly find directions, contact options, and know what to expect before visiting. [conversation_history:9]
Store address
M/S. MOTILAL, NEAR S.S.E P.WAY OFFICE,
BONGAIGAON, Bongaigaon, Assam, 783380
- Landmark: Near S.S.E P.Way Office, Bongaigaon
- City: Bongaigaon, Assam · 783380
Contact & timings
Reach out for product availability, basic price estimates, or general store enquiries during regular working hours.
- Phone: +91 99553 93131
- Email: contact@msmotilal.shop
- Website: msmotilal.shop
Simple and transparent in‑store rules
These in‑store guidelines are designed to keep billing, returns, exchanges and safety clear for both customers and staff. They should be adjusted to match the actual store process. [web:23]
Billing, payment & receipts
- All items are billed at the counter with printed or written cash memo provided for every purchase.
- Payment options may include cash, UPI or other digital methods as informed at the counter.
- Customers are requested to check quantity, price and product condition before leaving the counter.
Returns & exchanges
- Returns or exchanges, if allowed, are accepted only with original bill and within a reasonable period decided by the store.
- Items damaged due to misuse, improper handling or normal wear and tear may not be eligible for return.
- Any manufacturer warranty will be honoured as per the brand’s terms and conditions where applicable.
Customer conduct & safety
- Customers are expected to maintain respectful behaviour towards staff and other visitors inside the store.
- Children should be accompanied by an adult to ensure safety around shelves, products and equipment.
- For security reasons, CCTV or other monitoring may be used inside the premises if implemented by the store.
Pricing & stock availability
- Prices are subject to change based on market conditions, taxes and supplier revisions without prior notice.
- Product availability may vary; certain items could be available only on order or for limited time periods.
- Bulk or special orders may require advance payment and separate confirmation of delivery timelines.
Illustrated store visuals (placeholders)
Use commercial‑use illustrations from platforms such as IconScout, Shutterstock, Freepik or other royalty‑free sources and replace each placeholder block with actual image tags. [web:17][web:21][web:25]
How customer information is handled
This is a generic small‑business privacy summary. It should be reviewed by a legal professional and customised to match actual data collection and local laws before production use. [web:19][web:31]
1. Information collected
M/S. MOTILAL may collect basic contact information voluntarily shared by customers for billing, enquiry or service purposes.
Types of personal information
Typical details may include:
- Name and basic contact details such as mobile number or email address.
- Billing address and purchase details written on invoices or cash memos.
- Any messages shared by customers via phone, email or enquiry forms.
How information is used
Your information may be used to:
- Issue bills, confirm orders and provide after‑sales support.
- Respond to queries, complaints or service requests raised by customers.
- Comply with applicable record‑keeping or tax requirements, if any.
2. Data sharing, security & retention
Customer information is handled with reasonable care and is not sold for marketing purposes without explicit consent, subject to applicable law.
Sharing of information
- Information is shared only when required for billing, delivery, regulatory or service obligations.
- Third‑party service providers, if used (for example, payment or courier services), will receive only limited necessary data.
- Information may be shared if required by law, court order or government authority.
Security, retention & rights
- Reasonable steps are taken to keep physical and digital records secure, subject to local infrastructure.
- Information may be retained for as long as needed for billing, warranty or legal purposes, then securely discarded.
- Customers can contact the store using the details below to request clarification about how their data is used.
3. Cookies & online data
If the msmotilal.shop website enables contact forms or analytics in the future, additional cookie and online tracking details should be added here. [web:19][web:23]
Website usage
- This demo page does not actively track visitors beyond normal server logs maintained by hosting providers.
- Any future use of analytics or cookies should be documented with clear consent options for users.
Policy updates
- Privacy terms may be updated from time to time and the latest version will be displayed on this page.
- For questions about this policy, customers can use the contact section at the bottom of this website.
Basic usage and service terms
These sample terms outline general responsibilities for customers and the store. They are not legal advice and should be tailored to the actual operations of M/S. MOTILAL. [web:27]
1. General conditions
Store relationship
- By purchasing from M/S. MOTILAL, customers agree to follow in‑store policies and safety guidelines.
- Product descriptions, prices and availability are subject to change without prior notice.
- The store reserves the right to refuse service in cases of misuse, abuse or unlawful behaviour.
Accuracy of information
- While efforts are made to keep information accurate, errors in pricing or description may occur.
- In such cases, the store may cancel or adjust orders after informing customers about the discrepancy.
2. Purchases, warranty & limitation of liability
Purchases & warranty
- All purchases are subject to availability and payment confirmation at the store.
- Any applicable manufacturer warranty will be as per the brand or supplier’s official terms.
- The store’s own service or support commitments, if any, will be clearly explained at the time of purchase.
Liability limitations
- M/S. MOTILAL is not responsible for indirect, incidental or consequential loss arising from product misuse.
- Liability, if any, will be limited to the value of the product or service purchased from the store as permitted by law.
- Customers are encouraged to carefully inspect products and understand usage instructions before use.
3. Website usage & governing law
Website usage
- The msmotilal.shop website, if activated, is intended for sharing store information and contact details only.
- Users must not misuse the website by attempting unauthorised access, automated scraping or harmful activities.
Governing law
- Any disputes related to store purchases or this website will be subject to the applicable laws and jurisdiction where the store operates.
- Customers should retain bills and communication records in case they need to raise a future service request.
We are here to help
Use the contact details or the enquiry form below to reach the store for questions related to products, availability, billing or feedback.
BONGAIGAON, Bongaigaon, Assam, 783380
For urgent matters, calling the mobile number during business hours is usually the fastest way to get a response.
Send an enquiry
This form layout is ready to connect to any backend (email service, Formspree, PHP, etc.). Add an action URL to make it fully functional. [conversation_history:8]